Customer Service Assistant Resume
All customer service assistants generally assist their customers. They do this by providing answers to queries, questions and inquiries, addressing customer concerns and resolving immediate customer issues. These representatives provide assistance in every possible way i.e. in person and via telephone, standard mail, fax, email, internet chat and instant messenger.
Sample Customer Service Assistant Resume
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Linda Dias
Address: 215 Park Street,
Cumberland,
Washington DC
Phone number: - (795) 216-9634
E Mail ID: Linda.dias@example.com
Career Objective : To make a bright career as a customer service assistant in corporate world where I can utilize my professional skills and experience.
Key Skills:
- Can speak and understand German, Russian, Chinese and French languages along with English
- Unique ability of speaking English in 3 different accents which are British, American and Latin American
- Dedicated towards giving customers the best possible service
- Trained in voice process
- Brilliant listening skills
- Excellent problem recognition ability
- Extra ordinary problem solving skills
- Excellent written and verbal communication skills
Educational Qualification:
- Advance diploma in customer service and telephonic conversation from St. Patrick's institute, Washington
- Certificate diploma in the professional telephonic conversation from university of Washington
- Bachelor's degree in 2006 from University of Washington in the field of management with principle subject as accountancy administration with first class scoring 61% marks aggregate
Professional Experience:
Post: Customer Service Assistant
Organization: Brand Buys, Saratoga Springs, Washington DC
Duration: March 2009 -till date
Roles and Responsibilities:
- To assist customers with purchasing store protection plans, returns and service packages
- To schedule services via online interface
- Answering of telephonic enquiries from customers and stores regarding the status of units and other service issues
- Assisting with new employee training which includes store policies, financing options services and register operations
- Assisting new clientele via phone while they enter the office
- Data management, Perform filing, drafting and editing of short office memos
- Assisting with all other office administrative duties
Post: Junior Customer Service Assistant
Organization: Orchid Restaurant Chain Pvt. Ltd.
Duration: June 2008 - February 2009
Roles and Responsibilities:
- To perform sales, advertising, marketing and customer service
- Primary responsibilities included maintaining excellent working relationships with local community, managing day-to-day operations and payroll, police and citizens
- To order food, beverages and suppliers
- To maintain strong relationships with vendors
- Monitoring on food menu specials, cost budgets and cost controls
- To assist in merchandising and marketing of restaurant services
- To recommend effective marketing strategies for expanding market presence and thereby increasing revenues and profitability
Personal Profile:
- Name: Linda Dias
- Sex: Female
- Marital Status: Single
- Blood Group: A +ve
- Date of Birth: 26-01-1984
- Birthplace: Washington DC, U.S.A.
- Home Town: Washington DC
- Nationality: American
- Hobbies: Painting, trekking
- Areas of Interest: Customer Service
- Preferred Place of Work: Washington DC
REFERENCES:
Name: George Thomas
- Post: Customer Service Manager
- Organization: Brand Buys, Saratoga Springs, Washington DC
- Phone No: - (105) 789-4563
- George_thomas@example.com
Name: Charles Brown
- Post: Customer Service Assistant Manager
- Organization: Orchid Restaurant Chain Pvt. Ltd.
- Phone No: - (105) 654-8793
- Charles.brown@example.com
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This page gives you a customer service assistant resume that will surely help you in preparing your own resume when you are applying for the post. We hope that the resume will fetch you a desired job.
